SHIPPING / RETURNS
*Please note due to Brexit, EU orders may now be subject to customs charges upon arrival into your country, this is the responsibility of the customer to pay and will vary depending on each countries import laws
SHIPPING
All UK orders are shipped via Royal Mail 2nd class large letter & any orders over the value of £50 will be upgraded to sign for delivery.
I ship internationally from the UK via standard airmail, i charge a flat rate of £5 for the rest of the world. Please note tracking information isn't available with standard airmail, if you'd like tracking information please upgrade to this service, all orders over £60 will automatically be upgraded and will include tracking information
Depending on your location items can sometimes take up to 2-4 to arrive but generally is around 2 weeks
I aim to ship all orders within 2-3 business days
RETURNS & REFUNDS
A request for a return must be made within 14 working days of receiving an order or once the first attempt at delivery has been made. Authorised returns must be received within 14 days to remain valid for a refund.To be eligible for a return, the item{s} must be unused and in its original packaging. Items that do not meet this criteria, the time limit, or are non-returnable, will be declined.
Buyers are responsible for return postage costs and are advised to return items via a recorded delivery method; lost returns cannot be refunded.
HOW TO RETURN AN ITEM
To request a return you must first contact the us before attempting to return an order. Any items returned without contacting the shop first may be exempt from receiving a refund.