SHIPPING / RETURNS

SHIPPING 

All UK orders are shipped via Royal Mail 1st class large letter & any orders over the value of £50 will be upgraded to recorded delivery. 

We ship internationally from the UK via standard airmail, we charge a flat rate of £4 for Europe & £5 for the rest of the world. Please note tracking information isn't available with standard airmail

Depending on your location items can sometimes take up to 21 days to arrive (this is for Australia and the USA), however it's generally around 5-7 days.

We aim to ship all orders within 2-3 business days

 

RETURNS & REFUNDS

A request for a return must be made within 14 working days of receiving an order or once the first attempt at delivery has been made. Authorised returns must be received within 14 days to remain valid for a refund.

 



To be eligible for a return, the item{s} must be unused and in its original packaging. Items that do not meet this criteria, the time limit, or are non-returnable, will be declined.

 



Buyers are responsible for return postage costs and are advised to return items via a recorded delivery method; lost returns cannot be refunded.

 

 

HOW TO RETURN AN ITEM 

 To request a return you must first contact the us before attempting to return an order. Any items returned without contacting the shop first may be exempt from receiving a refund.