CONTACT / FAQ
FREQUENTLY ASKED QUESTIONS
WHAT PAYMENT METHODS DO YOU ACCEPT?
DO YOU OFFER ANY DISCOUNTS?
DO YOU SHIP WORLDWIDE?
HOW LONG DOES SHIPPING/DELIVERY TAKE?
For UK orders, please allow 3-4 working days
For international orders please allow 7-28 working days
INTERNATIONAL TAXES AND DUTIES
International orders may be subject to custom taxes, local duties, and handling charges, and are the responsibility of the customer.
WHAT IS YOUR RETURNS POLICY?
All our jewellery is presented in a lovely branded gift box. Sending directly to the lucky recipient? then please let us know so we can include a personalised message.
We won't include any prices inside your gift order, but please note if you are sending to any country outside of the E.U by law we have to declare the price on the outside of the package.
WILL MY ORDER CONTAIN A PRINTED INVOICE
We believe in creating as little waste as possible, so as standard we don't include a printed receipt / invoice unless you ask for one, then of course we are happy to accommodate.